Get help with DozaLink
Email us at [email protected]. Tell us your organization name and, for a device, its serial number from the label. We answer on business days.
Common questions
I can't sign in
Reset your password from the sign-in screen. The reset email can take a few minutes; check your spam folder too.
Reset your passwordA device shows as offline
Check that the device has power and that the car wash Wi-Fi is working. It reconnects on its own once both are back.
Open the Operation ManualI'm not getting phone alerts
In the DozaLink app, open Settings and choose "Turn on phone alerts". If your phone blocked them, the same screen has a button that opens your phone's settings.
The camera won't scan a QR code
Allow camera access for DozaLink in your phone's settings, then come back and try again.
Deleting your account
Open Settings and choose "Delete my account". See our privacy policy for what is removed.